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Further Enquiries:
North Terrace Campus

Ground Floor, Oliphant Bldg
The University of Adelaide
SA 5005 Australia

Telephone: +61 8 8303 3107
Facsimile: +61 8 8303 4010


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Car Parking Procedures

2. PERMITS

Permits are issued to staff and students of The University of Adelaide to control parking on North Terrace Campus.

This section highlights all parking permits and permit rules.

Although having a permit entitles parking it does not guarantee a parking space will be available.

Permits are approved by the University and issued by Tenix Solutions Parking Services.

Applications for permits are made via The University of Adelaide web page at http://parking.adelaide.edu.au/

2.1 Eligibility for Parking Permit at The University of Adelaide, North Tce Campus

The University of Adelaide Staff on permanent contract for more than 3 months are eligible to apply for:

  • Yellow / Double Yellow Permit
  • Part-time Permit
  • After Hours Permit
  • 251 North Terrace Permit
  • Frome Street Permit
  • Motorcycle Permit
  • Short Term Permit (Medical grounds)

Members of The University of Adelaide Council (AUC) are eligible to apply for:

  • Blue Permit
  • Yellow Permit
  • Permit no cost provided AUC members are not University Staff members

The University of Adelaide Students are eligible to apply for:

  • After Hours Permit
  • Motorcycle Permit (After hours only)
  • Short Term Permit (Medical grounds)

Students enrolled at the University of Adelaide are eligible for an After Hours parking permit at a discounted rate. The permit must be collected and paid for at Tenix Solutions office and at the time of payment you will be required to show your Student ID card for the current year. This means that the expiry date on the student card must be for February of the following year. This is the only form of identification that will be accepted.

Security Officers within Security Services are eligible to apply for Yellow, Double Yellow and Motorcycle Permits at no cost.

Cleaners and contract cleaners within Campus Services are eligible to apply for “C” type Permits at no cost. Adelaide Union and other contract cleaners are eligible for After Hours Full Year Permits at a cost.

Australian Federation of University Women (SA) Inc are eligible to apply for After Hours Permits at no cost at the discretion of Campus Development. (Maximum of 12)

2.2 Parking Web Address

All permit applications and parking information for parking at The University of Adelaide North Terrace Campus are located at http://parking.adelaide.edu.au/

Applicants are to use this address to apply for ALL permits.

2.3 Applying For A Permit

All renewals and new permit applications are located at the Campus Development Parking web page located at http://parking.adelaide.edu.au/

If a parking space is not available new applicants will be placed on the waiting list for a parking permit.

Applicants will be contacted when a parking space becomes available.

2.4 Confidentiality

All information entered on the application form is subject to the confidentiality agreement as per the contract between the Contracted Parking Service and The University of Adelaide which states:

24.1.1 The Service provider shall not disclose Confidential Information to any person without the prior written consent of The University.
24.2.1 The Service Provider will use the Confidential Information only for the purpose of performing Services, or such other purpose as is expressly authorised by The University.

2.5 Waiting List

All new applications are placed on the parking permit waiting list.

Applications are reviewed every month, unless directed by the Manager of Campus Development.

HEO8, Lecturer B and above classifications have preference on the waiting list.

Spaces will be allocated by classification then by date of application.

Permit spaces available are determined by reports received from 251 North Terrace Car Park, Frome Street (EZI Park) Car Park and the Tenix Solutions on campus free spaces report.

All permit applicants must be checked against The University of Adelaide HR listing to determine classification and/or status.

All unauthorized applicants are taken out of the waiting list.

All valid applicants will be sent an email offering a permit.

2.6 After Hours Public Parking Times And Fees

Parking is available after hours to the public, staff and students without current parking permit for a fee of $5.00. Please note that the ticket machines only accept coins. The correct amount is required as the ticket machines do not provide change.

Tickets must be purchased from ticket machines located on either level of the Underground Car Park - inside Gate 23 North Terrace, inside Gate 10 Victoria Drive and Gate 13 Kintore Avenue.

Tickets must be clearly displayed on the right hand side of the dashboard.

After hours constitutes:

  • Monday to Friday after 4.30pm until 9:15am the following day
  • All day Saturday, Sunday and any SA public holiday

Note: Public holidays do not include semester vacation or the University Christmas break

2.7 How To Display Permit On Vehicle

All permits must be clearly displayed on the vehicles front windscreen.
Permits should be adhered to the lower right hand driver’s side of the windscreen at all times.
Permits are valid on the registered vehicle as noted on the permit application only and are not transferable.
Failure to comply will result in an Expiation Notice being issued.

2.8 Replacement Permits

Replacement permits are available upon completion of the application form located on the Campus Development Parking web page located at http://parking.adelaide.edu.au/

Replacement permits are issued free of charge if the permit is returned to Tenix Solutions Parking Services, or if a Police report number is sighted. There is a replacement fee for lost permits.

Audits of permits in use are carried out on a regular basis. Use of a permit reported lost or stolen will be treated as a police matter.

2.9 Returned Permits

All permits must be returned to Tenix Solutions Parking Services at PO Box 10096, Adelaide SA after ceasing employment with the University, or action will be taken if reported on campus.

2.10 Hold Permits

Permits can be placed on hold by visiting the Campus Development Parking web page located at http://parking.adelaide.edu.au/ and completing the necessary form.

A permit may be placed on hold for a minimum of 3 months and a maximum of 36 months for reasons of sick, study, maternity or other sanctioned leave.

Payment for a permit while on leave will only cease when the permit is returned to Tenix Solutions Parking Services.

Permits will not automatically be reactivated. Upon returning to work contact Tenix Solutions Parking Services, PO Box 10096 Adelaide SA, for reissuing and reactivation of permits.

The University cannot guarantee the same permit will be reissued.

2.11 Payment of Permits

Permits can be paid for by salary deduction if the applicant is a permanent staff member. Alternatively permits can be purchased with cash, cheque or credit card (Visa & MasterCard).

Departmental permits should be paid using a current Departmental Debit Code, which is authorized by the Faculty Finance Officer.

2.12 Refunds

Staff leaving the University must return their permit to Tenix Solutions Parking Services at PO Box 10096 Adelaide SA 5000.

Permits will be removed from the database following advice from the Human Resources Department that a permit holder has ceased employment.

Refunds of lump sum payment for an unused portion of the year will only be provided on a monthly calculation and upon return of the permit and only upon request.

2.13 Lost Frome Street Access Card

Lost Frome Street access cards must be reported via email to parking@adelaide.edu.au only.

Once you have provided the information to parking@adelaide.edu.au, EziPark will be in contact with you regarding collection details of your new card. Note that there is a card replacement fee of $37.00 for all lost and damaged cards